I have spent hundreds of dollars on water and for a third time my order was ruined in the mail I reached out to customer service and after three weeks someone finally wrote me back to let me know that I had to provide pictures three weeks later I told them that the garbage bag and wet leaking box was not left in that condition in my house for such a long time was in my reply and they just sent a 2nd email about a week after the first on asking for me to send a picture, the shipping orders from this company about 20% of the time comes damaged, the customer service, is really customer no service they don’t acknowledge the problem a It hand and only seem to repeat themselves in emails like you have not explained anything at all , so until I receive a case of vitamin infused water elderberry I will not order anymore product , and at this time I have discontinued me subscriptions and auto shipments . I think management should raise the bar on the hiring of customer service reps are because they remind me of some thing I would find in a lower end company.
